Product Care & FAQ

Caring for Your Countertops

Primera's countertops are designed to be tough, low-maintenance and beautiful. In most cases, a little soap and water or a mild detergent are enough to keep your countertops clean and maintain their luster. For stubborn stains, try a nonabrasive cleaner like Soft Scrub Liquid Gel or Method Daily Granite Surface Wipes. Dried, stuck-on item such as food or paint can be scraped off using a plastic putty knife.

Always use a nonabrasive, non-acidic cleaner and wipe in a circular motion to avoid dulling your countertops, and remember to rinse with clean water after using any cleaning product.

Natural stone countertops should be sealed to prevent them from staining. Immediately wipe up spilled liquids to keep them from penetrating the surface.

When cutting or chopping food, Primera recommends using a cutting board to prevent dulling your countertops. Always avoid applying harsh chemicals, excessive force or thermal shock to keep your countertops looking their best.

Countertops FAQ

Q: What is natural stone and why is it a good material for countertops?
A: Natural stone is one-of-a-kind art from nature, and no two pieces are alike. Natural stone countertops are durable, scratch-resistant and heat-resistant, which make them a great material for kitchen countertops.

Q: Where can I use natural stone in my home?
A: Natural stone, such as granite, limestone and marble, can be used pretty much anywhere in the home, including kitchen countertops, bathroom vanities, backsplashes, flooring and patios.

Q: Why do so many people prefer granite for their kitchen countertops?
A: Granite is a popular choice for kitchens because of its durability and natural scratch-resistant qualities. Granite is one of the densest and hardest natural stone materials, which makes it a great choice for the daily wear and tear kitchens are known for.

Q: What is engineered stone and how does it differ from natural stone?
A: Engineered stone is comprised of millions of particles of crushed stone that is bonded together by a substance called polymer resin, a clear product that, when hardened, creates a thick glossy coating. Engineered stone is water-resistant, fade-proof and extremely durable, but lacks the unique fingerprint of natural stone pieces which are formed by the earth.

Q: What kind of countertop material should I use in my home?
A: That depends on what rooms or areas you are looking at, how much traffic they receive and what kind of style you want. Each type of stone has strengths and weaknesses - some are harder, some are glossier, some materials, like limestone, fare better in low-traffic areas. Primera's experts can help you determine which type of countertops will work best for you or your client's lifestyle.

Q: What is CaesarStone and what makes it a good choice for countertops?
A: CaesarStone is a unique mixture of ground quartz aggregates, pigments and polymers and it is heat, scratch and stain resistant, making it a perfect material for kitchen and vanity tops, as well as tubs, walls and more.

Q: What is Vetrazzo and how does it compare to granite?
A: Vetrazzo is a line of exquisite surface materials crafted from over 85% recycled glass. Vetrazzo surfaces are smooth, like highly polished granite, and it is comparable in strength, durability and maintenance to granite. One key difference between granite and Vetrazzo is that Vetrazzo is made entirely in the U.S. and is one of the most environmentally friendly surface materials on the market.